Getting Started

Your Roadmap to Earning With TREVO

Ready to turn your car into income? This guide walks you through everything you need to become a TREVO Host -- from sign-up to your first booking. The whole process takes about 24 hours from listing submission to approval.

Download the TREVO app from the App Store or Google Play. You can sign up with your email address or Apple ID (iOS).

After providing your personal details, an OTP will be sent to your phone for verification. That's it -- your account is ready.

Got a referral code? Enter it during sign-up to get a RM50 promo code after registration.

Step 2: Prepare Your Documents

Before listing, have these ready. Photos taken with your phone are fine -- just make sure they're clear and readable.

Car Grant (Geran) -- front and back
Road Tax -- valid and current
Insurance Policy -- must be Comprehensive coverage with All drivers / Unnamed driver. P2P Insurers: Allianz or Etiqa General
Car Photos -- front, back, both sides, interior, dashboard with mileage
Selfie -- holding your driving license

Don't have P2P insurance yet? New hosts get a 3-month grace period to migrate to Allianz or Etiqa via TREVO Guard. After the grace period, non-compliant listings may be de-listed.

Step 3: List Your Car

Open the TREVO app and go to Host → My Cars → Share My Car. The app will guide you through each step:

Location -- set where your car will be picked up
Documents -- upload car grant, road tax, insurance policy
Car Details -- year, brand, model, transmission (auto/manual), mileage
Insurance -- enter insured amount and upload policy document
Features -- select what your car has (Bluetooth, USB, sunroof, etc.)
Registration number -- enter your plate number
Description -- write a catchy description to attract Guests

Step 4: Choose Your Shield Plan

Your Shield plan determines your earnings split and protection level. There are three plans:

Shield 75 -- keep 75% of daily rate, RM2,000 deductible
Shield 65 -- keep 65% of daily rate, RM400 deductible, free GPS + Daily P2P Protection
Shield 60 -- keep 60% of daily rate, RM0 deductible, maximum protection including NCD relief and loss of income

Shield premiums are fully borne by TREVO. You only pay the Marketplace Fee difference. See full plan comparison →

Step 5: Set Your Pricing

Your daily rate is calculated based on your car's Sum Insured Value:

Maximum: Sum Insured x 0.004 (0.40%)
Minimum: Sum Insured x 0.0015 (0.15%)
Floor: RM70/day if Sum Insured is below RM40,000

Example: Car insured for RM50,000 → Max = RM200/day, Min = RM75/day. You choose any price in this range.

You set your price once during listing. To change it later, submit a Host Request Form.

Step 6: Choose GPS Tracking

All TREVO cars must have GPS tracking for security. You have two options:

TREVO Track -- TREVO provides and installs a GPS device. Free for Shield 60 and Shield 65 hosts. RM15/month for Shield 75 hosts.
Your Own GPS -- use your own tracking device. Must be active and accessible during bookings.

Step 7: Submit & Wait for Approval

Once submitted, our supply team reviews your listing. Approval takes approximately 24 hours. You'll receive a notification when your listing is live.

Rejected? Don't worry -- the notification will tell you why. Fix the issue and re-submit. Common reasons: unclear documents, expired road tax, non-comprehensive insurance.

Step 8: Get Your First Booking

Once approved, your car is live on TREVO! Here's what to expect:

Booking request -- you'll receive a notification. Accept or decline within the given time window
Handover -- meet the Guest at your listed location. Check their driving license. Take photos of your car (front, back, sides)
During the trip -- keep your phone handy. Guests may contact you via in-app chat
Return -- inspect your car together with the Guest. Report any issues immediately via the app
Get paid -- earnings paid by bank transfer. Monthly breakdown emailed in the 1st-2nd week of the following month

Pro Tips for New Hosts

Keep your calendar updated -- block dates when your car isn't available to avoid cancellations
Respond quickly -- fast responses to booking requests and Guest messages improve your rating
Keep a spare key -- in case the Guest loses yours during the trip. It happens!
Take photos at handover -- document your car's condition before AND after every trip
Never take bookings off-platform -- it voids your insurance coverage and violates TREVO policy
Clean & fueled -- a clean car with at least a quarter tank makes a great first impression

Need help? Contact us at help@trevo.my or via in-app live chat. Join our host community to connect with other hosts.