Frequently Asked Questions

Find answers to the most common questions about hosting on TREVO.

Getting Started

Q: How do I become a TREVO host?

A: Download the TREVO app, create an account, complete verification, list your car, and start earning.

Q: How much can I earn?

A: You set your own daily rate. TREVO takes a 25% marketplace commission (+ 8% SST on the commission). Your earnings depend on your car type, location, and availability.

Q: Is my car eligible?

A: Most cars in good condition with valid road tax and insurance can be listed. Cars under 10 years old tend to get more bookings.

Insurance and Protection

Q: What happens if my car is damaged?

A: TREVO Shield (powered by Allianz) covers damage during the sharing period. Your tier determines your coverage level and excess.

Q: Do I need my own insurance?

A: Yes, you need valid comprehensive insurance. TREVO Shield is an additional layer of protection during sharing periods.

Payments

Q: How do I get paid?

A: Payments are processed through the TREVO app and deposited to your linked bank account.

Q: When do I get paid?

A: Payouts are processed after each completed booking. Processing time depends on your bank.

Operations

Q: What if I need my car back unexpectedly?

A: You can set your availability in the app. If a guest has already booked, contact TREVO support for assistance.

Q: Who pays for fuel?

A: Guests are responsible for fuel. They return the car with the same fuel level as pickup.

Still have questions? Contact our support team